Privacy policy

Paul Product Development, based in Zwolle, the Netherlands, hereinafter referred to as "we" or "Paul Product Development", is responsible for the processing of personal data as described in this privacy policy.

What data do we process?

When you place an order in the webshop, we process the following data: name, address, email address, and the data required to process the payment via Mollie. Mollie receives your payment details directly, we never see or store your full card or account details ourselves.

If you send us a message via the contact form, we process the data you enter (name, email address, your message) so we can respond.

Your shopping cart is only remembered in your own browser. If you enter your email address without completing the order, we do not store it and we do not send you reminders.

With an order we also store that you agreed to the terms and conditions (with date and time), the invoice and the shipping details (such as a tracking code).

Why do we process this data?

We only use your data to: process and deliver your order, communicate with you about your order or question, and to comply with legal obligations (such as the statutory retention period for invoices).

How long do we keep your data?

Data related to an order is kept for as long as legally required (in the Netherlands, financial records must be kept for 7 years). Contact form messages are not kept longer than necessary to handle your question.

Sharing with third parties

We only share data with parties necessary to process your order and keep the webshop running: Mollie (payments), Microsoft (Microsoft 365, for sending emails such as the order confirmation and the invoice), Supabase (the database in which orders are stored), our hosting provider and, where applicable, a delivery service. These parties may only use your data for that specific purpose.

Your rights

You have the right to access, correct, or delete your data. You can also object to the processing of your data, or ask us to transfer it. Please contact us using the email address below to do so.

Security

We take appropriate measures to prevent misuse, loss, unauthorised access, and other undesired actions involving personal data.

Contact

Questions about this privacy policy, or a request regarding your data? Contact us at info@paulproductdevelopment.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).