Terms and Conditions — Services

1. Scope

These terms apply to all quotes, assignments and agreements between Paul Product Development ("we") and the client, unless agreed otherwise in writing. Services include, among other things, concept and sketch design, CAD and 3D modelling, production guidance and the preparation of assembly manuals.

2. Quotes and agreement

Quotes are non-binding unless stated otherwise. An agreement is formed once the client accepts the quote in writing (including by email).

If the client is a consumer (a private person not acting in the course of a profession or business) and the agreement is concluded at a distance, the client has the right to cancel within 14 days without giving a reason. If, at the express request of the consumer, the service provider has started the work within that period, the consumer pays a proportionate amount for what has been done up to that moment. You can cancel by emailing info@paulproductdevelopment.nl.

3. Delivery of work

We carry out assignments to the best of our knowledge and skill. Timelines are indicative unless explicitly agreed as fixed deadlines.

4. Changes to the assignment

Changes that result in additional work are discussed with the client beforehand and, once approved, billed separately.

5. Fees and payment

Invoicing follows the payment structure set out in the quote (for example, by milestone or on completion). Payment is due within 14 days of the invoice date unless agreed otherwise.

6. Intellectual property

Unless agreed otherwise in writing, intellectual property rights in concepts, drawings, designs and manuals remain with us until the client has met all payment obligations, after which the rights relevant to that specific design transfer to the client, unless agreed otherwise.

7. Confidentiality

Both parties agree to keep confidential any information shared in the course of the assignment.

8. Liability

Our liability for damages arising from the assignment is limited to the amount invoiced for that assignment, except in cases of intent or gross negligence.

9. Termination

Either party may terminate the agreement in writing, observing a reasonable notice period. Work already carried out is billed pro rata.

10. Governing law

These terms are governed by the laws of the Netherlands. Disputes will first be addressed through mutual consultation.